Client support

Technical support

Open a ticket for Desktop activation, registration, bank connection, or MX structure. You get a tracking ID. We reply on the ticket — check status anytime.

Open a ticket

Describe what happened and which field or step failed. ODG-PASS checks structure before sending — bank execution stays with your bank.

Register for Desktop

Fill email, subject, and message, then submit.

Track your ticket

After submit you get an ID like sup_xxxxxx. Paste it here to see status and our reply.

Status appears here.

Status path:
  • new — received
  • open — in progress
  • waiting_client — we need more info from you
  • resolved — answer ready
  • closed — done
Questions about registration or Desktop? Use this form — we reply on the ticket.